Monday, March 4, 2013
Caracal Issues Recall for Model C Pistols
Caracal International LLC has been informed about an incident in which the slide of a Caracal Model C pistol malfunctioned and broke during firing causing personal injury. We are thoroughly investigating this incident to determine the cause(s) and are initiating this voluntary recall to protect the safety of our customers.
Caracal aims to conclude its investigations as quickly as possible. Updates will be posted on Caracal's website to include further information on the limited number of defected Caracal Model C pistols.
Until this investigation is concluded and if you own or have access to a Caracal Model C pistol,
PLEASE DO NOT LOAD OR FIRE THE CARACAL MODEL C PISTOL.
Customers may choose to wait until more information with respect to the investigation or arrange to have the pistol replaced free of charge, using the following steps:
Step 1: Contact our customer care center nearest you and provide the serial number of your pistol.
For Customers in the United States:
Contact us directly at 205-655-7050 or firstname.lastname@example.org